FAQ

  • What is your return policy?

    All sales are final. No returns or exchanges.

  • How long will it take to receive my order?

    Orders are usually processed within 1-3 business days (we do not ship on weekends or holidays). Once your order has shipped, you will receive an email with tracking information.

  • Do you provide international shipping?

    No, we do not provide international shipping at this time. No shipping to Canada.

  • Can I pick up my order?

    Yes, we provide local pickup. A pickup address will be provided. Also, be sure to stay connected by following us on our social media or subscribing to our newsletter so you’ll know when The Harvested is at an event near you!

  • Do you provide drop off?

    Yes, we provide free local drop-off within a 15 mile radius.

  • What is the burn time for the candles?

    Our 16 oz. candles are designed to give you a total of 40 hours of burn time and our 6 oz. candles give you a total of 25 hours of burn time when burned according to our candle care guidelines below.

The Harvested Candle Care

Keep away from flammable objects.

Keep out of reach of children and pets.

Never leave a burning candle unattended.

Keep away from drafts.

Keep wick trimmed to ¼".

Keep wax pool free of debris.

Do not burn for more than 4 hours.

Allow to cool before moving or re-lighting. Stop use when ¼" of wax remains.

 Remember, our 2-wicked candles are designed to be in large spaces. Fragrance will be stronger if candle is burned in smaller quarters so burn appropriately.

Each candle is anointed and intentionally prayed over. We pray that each candle blesses the environment it inhabits and the hands that hold it. 

Truly yours,

Charlene Hurst, Founder of The Harvested