
FAQ
-
What is your return policy?
All sales are final. No returns or exchanges.
-
How long will it take to receive my order?
Orders are usually processed within 1-3 business days (we do not ship on weekends or holidays). Once your order has shipped, you will receive an email with tracking information.
-
Do you provide international shipping?
No, we do not provide international shipping at this time. No shipping to Canada.
-
Can I pick up my order?
Yes, we provide local pickup. A pickup address will be provided. Also, be sure to stay connected by following us on our social media or subscribing to our newsletter so you’ll know when The Harvested is at an event near you!
-
Do you provide drop off?
Yes, we provide free local drop-off within a 15 mile radius.
-
What is the burn time for the candles?
Our 16 oz. candles are designed to give you a total of 40 hours of burn time and our 6 oz. candles give you a total of 25 hours of burn time when burned according to our candle care guidelines below.
